See how Experience First enabled their guides to increase tips by accepting them digitally.
See how Experience First enabled their guides to increase tips by accepting them digitally.
Experience First, founded in 2009, has grown to become a leading provider of guided tours, offering over 100 unique itineraries across the globe. The company’s primary focus is on optimizing travel experiences by pairing travelers with engaging, knowledgeable guides who bring destinations to life.
With more travelers relying on digital payment methods and credit cards, many found themselves unable to offer cash tips to their guides, even when they were highly satisfied with the tour experience. This trend not only impacted the guides’ earnings but also created awkward situations where appreciative travelers felt unable to express their gratitude in a tangible way.
Experience First, founded in 2009, has grown to become a leading provider of guided tours, offering over 100 unique itineraries across the globe. The company’s primary focus is on optimizing travel experiences by pairing travelers with engaging, knowledgeable guides who bring destinations to life.
With more travelers relying on digital payment methods and credit cards, many found themselves unable to offer cash tips to their guides, even when they were highly satisfied with the tour experience. This trend not only impacted the guides’ earnings but also created awkward situations where appreciative travelers felt unable to express their gratitude in a tangible way.
After careful evaluation, Experience First decided to implement TipDirect as their digital tipping solution. The company recognized that TipDirect’s user-friendly interface and secure payment processing capabilities aligned perfectly with their needs.
To ensure a smooth transition, Experience First initially rolled out TipDirect in select popular destinations as a pilot program. This allowed the company to gather feedback from both guides and travelers, make necessary adjustments, and refine their approach before expanding the implementation to all their tour locations.
The TipDirect team has been actively engaging with Experience First guides to gather valuable feedback on their tipping product. This close collaboration has provided crucial insights into the real-world usage of the platform, allowing TipDirect to continuously refine and improve their offering.
After careful evaluation, Experience First decided to implement TipDirect as their digital tipping solution. The company recognized that TipDirect’s user-friendly interface and secure payment processing capabilities aligned perfectly with their needs.
To ensure a smooth transition, Experience First initially rolled out TipDirect in select popular destinations as a pilot program. This allowed the company to gather feedback from both guides and travelers, make necessary adjustments, and refine their approach before expanding the implementation to all their tour locations.
The TipDirect team has been actively engaging with Experience First guides to gather valuable feedback on their tipping product. This close collaboration has provided crucial insights into the real-world usage of the platform, allowing TipDirect to continuously refine and improve their offering.
Follow our getting started steps to get setup
Follow our getting started steps to get setup
TipDirect helps increase your earnings by giving your customers a convenient, cashless way to show their appreciation for your services.
By setting your default tip amount, your customers will know how much you expect to be tipped for your service.
Digital tips are simply more convenient for those who no longer carry cash. Don’t miss out on tipping opportunities.
TipDirect helps increase your earnings by giving your customers a convenient, cashless way to show their appreciation for your services.
By setting your default tip amount, your customers will know how much you expect to be tipped for your service.
Digital tips are simply more convenient for those who no longer carry cash. Don’t miss out on tipping opportunities.
TipDirect is a digital tipping solution that allows visitors to seamlessly and conveniently tip guides using their preferred digital payment methods. Guides can set up instant remittance methods to receive payment instantly.
Yes, TipDirect is designed to be accessible from your phone, allowing you to easily access and use the convenient digital tip receiving methods wherever you are.
TipDirect leverages AI technology to make it easy and convenient for your visitors to generate and post a well-worded, optimally sized review of their experience directly on supported review channels.
While TipDirect is designed specifically for the tourism industry, its features and functionality may be adaptable for other service-based industries as well.
TipDirect ensures the security of transactions by using trusted and encrypted payment gateways for digital tip payments. Our solution puts your money straight into your bank account through instant remiitance.
Yes, TipDirect is a software solution specifically designed for the tourism industry. It is dedicated to facilitating tipping for guides and staff. Additionally, TipDirect allows business owners to gather valuable customer feedback at the end of their tours or activities, enhancing their online reputation and visibility.
To begin using TipDirect, just click on any of the ‘Get Started’ buttons. It’s free!
Our product continues to grow, but we put a massive amount of importance on supporting our users at whatever stage they are at in their TipDirect journey.
Designed for on-the-go guides, this app provides easy access to your tipping profile. Its streamlined features let you concentrate on what truly matters – earning those tips!
